For HEERO drivers: Immediate help for urgent solutions when driving or charging,
self-help tips, HEERO manual and rescue card.
Your HEERO is basically ready for use. But something is holding it back?
Get in touch with us today!
8 years or 160,000 km warranty on your HEERO drive system (electric motor, associated gearbox and battery pack).
Support as part of HEERO updates via 4G-Connect (e.g. compatibility with new generations of chargers, feature enhancements, general improvements...).
In the event of a disturbance, we can quickly assess the situation remotely and provide you with comprehensive advice on how to proceed.
We have service technicians on the road throughout Germany who can help with breakdowns within 48 hours if necessary.
